Terms of Servicehttps://societepro.com Entry into force: 14 April 2021
1. Site operator, contact
The Site is operated by Rocket WEB Ltd (hereinafter "Rocket WEB"), registered under number 13090240, whose registered office is located at 7 Bell Yard, London, England, WC2A 2JR.
Rocket WEB can be contacted at the following address: contact@Societe-Pro.com
Address: 7 Bell Yard, London, England, WC2A 2JR
Customer service address: contact@Societe-Pro.com
Complaints service address: contact@Societe-Pro.com
2. Purpose and acceptance of the terms and conditions
Rocket WEB offers its customers (hereinafter the "Customers"), on its website https://Societe-Pro.com/ (hereinafter the "Site") :
- the supply of KBIS and VAT numbers of a legal entity from its SIREN number (hereinafter the "Products"); and
- services for monitoring the company names used by legal entities (hereinafter the "Services"); (hereinafter referred to together as the "Services").
- These terms and conditions apply without restriction or reservation to any order and delivery of the Services to Rocket Web.
The purpose of these terms and conditions is to define the terms and conditions of the online sale of the Services and to define the rights and obligations of the parties in this context.
These general conditions of sale prevail over any other general or special conditions not expressly approved by Rocket Web.
2.2 Acceptance of the general conditions
Acceptance of these general terms and conditions by the Client is evidenced by a box to be ticked in the registration form. This acceptance can only be full and complete. Any conditional acceptance is considered null and void. Any Customer who does not agree to be bound by these general conditions must not place an order on the Site.
Rocket WEB reserves the right to modify these general conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the Customer's order.
4. Site reserved for professionals
The Site is designed and intended for professional use and is therefore exclusively intended for professionals in the context of their activity.
5. Registration on the Site
5.1 To order the Services, the Customer must register on the Site by filling in the form provided for this purpose. The Customer must provide all the information marked as compulsory, in particular his surname, first name, professional email address and password. The Customer acknowledges and accepts that the email address provided on the registration form constitutes his or her connection identifier.
Any incomplete registration will not be validated.
Registration leads to the opening of an account in the Customer's name (hereinafter: the "Account"), giving him/her access to a personal space (hereinafter: the "Personal Space") which allows him/her to manage his/her use of the Services, in particular the Customer will have access to the history of the orders he/she has made.
5.2 The Customer guarantees that all the information he/she provides in the registration form is accurate, up-to-date and sincere and is not misleading.
He undertakes to update this information in his Personal Space in the event of changes, so that it always corresponds to the above-mentioned criteria.
The Customer is informed and accepts that the information entered for the purpose of creating or updating his Account is proof of his identity. The information entered by the Customer is binding upon him/her as soon as it is validated.
5.3 The Customer may access his Personal Space at any time after having identified himself using his login and password.
The Customer undertakes to use the Services personally and not to allow any third party to use them in his place or on his behalf, unless he bears full responsibility.
The Customer is likewise responsible for maintaining the confidentiality and security of his login and password, any access to the Site using the latter being deemed to have been made by the Customer. The Customer must immediately contact Rocket WEB if he notices that his Account has been used without his knowledge. The Customer acknowledges that Rocket WEB has the right to take all appropriate measures in such a case.
6. Description of the Services
6.1 Description of the Services
Rocket WEB may monitor the corporate names used by legal entities in a geographical area and according to the terms and conditions defined on the Website.
6.2 Description of the Products
6.2.1 Supply of KBIS of a legal entity
The Customer shall fill in the company name, SIREN or SIRET number of a legal entity for which it wishes to obtain a KBIS.
The Client may obtain KBISs, in a dematerialised manner, within the limit of the monthly number indicated on the Site and according to the terms and conditions described on the Site.
Any request for additional KBIS will be invoiced to the Customer under the conditions set out in the article "Ordering additional KBIS".
The Client may also choose to receive the KBIS by post, within the limit of the monthly number indicated on the Site, via the button provided for this purpose on the Site.
Any additional KBIS sent by post will be invoiced under the conditions set out in the article "Terms of payment".
6.2.2 Provision of a VAT number from a SIREN number
The Customer may access the VAT number of a legal entity by entering its SIREN number under the conditions defined on the Site.
7. Other services
Rocket WEB reserves the right to offer any other service it deems useful, in a form and according to the features and technical means it deems most appropriate to provide said services.
8.1 Ordering of Services
The number of KBIS orders is limited to the monthly number specified on the Site; however, the Client may order Services on an unlimited basis.
8.2 Orders for additional KBIS
The Customer may order additional KBIS from Rocket WEB at any time, either electronically or by post.
Any order for additional KBIS will be invoiced at an amount indicated on the Website.
8.3 Confirmation of order of additional KBIS
Once the order has been placed, the Client will receive an email confirmation of the order which :
(i) summarises the elements of the order and, where applicable, the deadline for sending the documents,
(ii) includes the general terms and conditions in force on the date of the order.
The Customer must ensure that the contact details communicated at the time of ordering are correct and that they enable him/her to receive the order confirmation email.
If the Customer does not receive the confirmation email, the Customer must contact Rocket WEB at the address mentioned in the article "Site operator, contact".
Rocket WEB recommends that the Customer keeps the information contained in the order confirmation.
9. Sending KBIS by post
9.1 Territory and method of delivery
The Customer is expressly informed that Rocket Web only offers delivery of KBIS to Metropolitan France (hereinafter the "Territory") and according to the delivery method indicated on the Site.
The Products ordered on the Site will be sent to the address indicated at the time of the Customer's order as the "delivery address", provided that it is located in the Territory for the KBIS concerned. The Customer must provide all the information necessary for the effective delivery of the KBIS.
In this context, the Customer is informed that he/she must provide an exact and valid address in order to receive the order. Any order containing incomplete information will not be validated.
9.2 Delivery times
The shipment is made within the foreseeable time indicated on the confirmation email. The Customer expressly accepts that this period is only indicative, the responsibility of Rocket WEB can not be held liable in case of delay in sending compared to the time announced.
The Customer is expressly informed and accepts that it is their responsibility to check the KBIS delivered upon receipt and to immediately make any reservations and claims to the attention of the carrier and Rocket WEB, particularly in the event of damage to the KBIS.
After verification, Rocket WEB may send a new KBIS or reimburse the Customer for an additional KBIS.
10. Duration and deregistration
The Customer has 2 (two) days to use the Services (hereinafter the "Test Period"). The Customer may terminate the use of the Services at the end of this Test Period, at the latest on the 2nd day following his registration on the Site.
At the end of the Test Period, the Services will be subscribed to in the form of a subscription (hereinafter: "the Subscription").
The Subscription starts on the first billing day, as provided for in the "Financial Conditions" article, for a duration of 1 (one) month (hereinafter the "Initial Period").
At the end of the Initial Period, the Subscription is renewed tacitly, unless terminated by Rocket WEB or by the Customer at the latest 3 (three) days before the end of the Initial Period.
If the Subscription is renewed at the end of the Initial Period, it is renewed for successive periods of the same duration, unless the Customer or Rocket Web gives notice of termination no later than 3 (three) days before the end of the period concerned.
In any event, termination of the Subscription is made by email or by contacting the support department and takes effect at the end of the Subscription period during which the request is sent.
11. Financial conditions
If, at the end of the Test Phase, the Customer has unsubscribed from the Site, the Customer will only be charged the amount mentioned on the Site.
If, at the end of the Test Phase, the Customer continues to use the services, he/she shall pay the price of the Subscription as indicated on the Site.
The prices of additional KBISs in electronic form or by post are indicated on the Site.
Unless otherwise stated, they are expressed in Euros and include all taxes (VAT and other applicable taxes).
Rocket WEB reserves the right, at its own discretion and according to the terms and conditions of which it shall be the sole judge, to propose promotional offers or price reductions.
The prices do not include any costs that may apply to the sending of KBIS, which are invoiced in addition to the price of the KBIS. The amount of the applicable shipping costs will be indicated before the order is validated by the Client.
The applicable price is the one displayed on the Site at the time the Customer's order is registered.
11.2 Payment methods
For the Subscription, Rocket WEB will send monthly invoices to the Customer.
For requests for additional KBIS, by post or dematerialised, the prices will be invoiced directly in addition to the Subscription.
Invoices will be sent to the Customer by email and the Customer will be able to access them in his Personal Space.
Unless otherwise agreed between the parties, payment by the Customer will be made by direct debit by Rocket WEB within 30 days of the date of issue of the invoice by Rocket WEB. The Customer undertakes to provide its bank details. The direct debit is implemented by Rocket Web's payment provider, which alone retains the Customer's bank details for this purpose. Rocket Web does not keep any bank details.
The Customer undertakes to take the necessary measures to ensure that the automatic debiting of the price of the Subscription can be carried out.
Rocket WEB reserves the right to suspend or cancel any order and/or sending of documents in the event of non-payment of any sum due by the Customer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site.
Penalties of an amount equal to 3 (three) times the French legal interest rate will be applicable as of right to unpaid amounts from the first presentation of a formal notice by email.
11. Financial conditions
The Customer acknowledges and expressly accepts:
(i) that the data collected on the Site and the computer equipment of Rocket WEB are proof of the reality of the operations carried out in the context of the present,
(ii) that this data is the main method of proof accepted between the parties, including for the calculation of amounts due to Rocket WEB.
The Customer can access this data in its Personal Area.
13. Customer's obligations
13.1 Customers are solely responsible for the use they make of the Services. It is their responsibility to verify their suitability for their specific needs prior to ordering said Services.
13.2 They must also take the necessary measures to back up by their own means the information in their Personal Space that they deem necessary, of which no copy will be provided to them. Finally, it is up to the Clients to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any attack.
The Customer is solely responsible for the documents, elements, data, information and content that it provides to Rocket WEB. The Customer warrants to Rocket WEB that it is entitled to provide these documents, elements, data, information and content and that it has all the rights and permissions necessary for their use for ordering on the Site.
It is also solely responsible for their accuracy, sincerity and completeness, Rocket WEB can not be held responsible for any errors, misprints, omissions or information that could mislead the postal or banking organizations concerned due to a failure by the Customer to this clause.
13.3 Rocket WEB shall not be liable if the sending of the KBIS is made impossible due to an error attributable to the Customer.
13.4 The Customer undertakes to provide Rocket WEB with all the information necessary to perform the Services. More generally, the Customer undertakes to cooperate actively with Rocket WEB for the proper performance of these terms.
13.5 The Customer is informed and accepts that any order on the Site requires that it is connected to the Internet and that the quality of services offered by Rocket WEB depends in particular on this connection, for which it is solely responsible.
14. Customer warranty
The Customer guarantees Rocket WEB against any complaints, claims, actions and / or claims that Rocket WEB may suffer because of the violation by the Customer of any of its obligations or guarantees under these terms and conditions.
The Customer agrees to compensate Rocket WEB for any damage it may suffer and to pay all costs, charges and / or convictions that it may have to bear as a result.
15. Prohibited behaviour
15.1 It is strictly forbidden to use the Site for the following purposes
- carrying out illegal or fraudulent activities or activities that infringe the rights or safety of third parties,
- undermining public order or violating the laws and regulations in force,
- intrusion into the computer system of a third party or any activity of such a nature as to harm, control, interfere with, or intercept all or part of the computer system of a third party, or to violate the integrity or security thereof
- the sending of unsolicited emails and/or commercial prospecting or solicitation,
- manipulations intended to improve the referencing of a third party site,
- the use of the Site to disseminate information or links redirecting to a third party site,
- assistance or incitement, in any form and in any manner whatsoever, to one or more of the acts and activities described above,
- and more generally any practice that diverts the Services for purposes other than those for which they were designed.
15.2 It is strictly forbidden for Clients to copy and/or divert for their own purposes or those of third parties the concept, technologies, all or part of the data or any other element of the Site.
15.3 The following are also strictly prohibited (i) any behaviour likely to interrupt, suspend, slow down or prevent the continuity of the Website, (ii) any intrusions or attempted intrusions into Rocket WEB's systems, (iii) any misappropriation of the Website's system resources, (iv) any action likely to impose a disproportionate burden on the Website's infrastructure, (v) any breach of security and authentication measures, (vi) any act likely to prejudice the rights and financial, commercial or moral interests of Rocket WEB or users of its Site, and finally more generally (vii) any breach of these terms and conditions.
15.4 It is strictly forbidden to monetize, sell or grant all or part of the access to the Site, as well as the information hosted and/or shared.
16. Penalties for breaches
In the event of a breach of any of the provisions of these terms and conditions, or more generally, a breach of laws and regulations by the Customer, Rocket WEB reserves the right to :
- suspend, remove or prevent access to the Site of the Customer, author of the breach or violation, or having participated in it,
- remove any content related to the breach or infringement in whole or in part,
- take all appropriate measures and take any legal action,
- to notify the competent authorities where necessary, to cooperate with them and to provide them with all information relevant to the investigation and prosecution of illegal or unlawful activities.
17. Responsibility and warranty of Rocket WEB
17.1 Rocket WEB undertakes to provide the Services diligently and according to the rules of the art, it being specified that it has an obligation of means, to the exclusion of any obligation of result, which the Customer acknowledges and expressly accepts.
17.2 Rocket WEB undertakes to carry out regular checks to verify the operation and accessibility of the Site. In this regard, Rocket WEB reserves the right to temporarily interrupt access to the Site for maintenance reasons. Similarly, Rocket WEB can not be held responsible for difficulties or temporary inability to access the site due to circumstances outside of its control, force majeure, or due to disruptions in telecommunications networks.
17.3 Rocket WEB does not provide the Customer with any guarantee as to the adaptation of the Services to its needs, expectations or constraints.
17. 4 Rocket WEB may not be held liable for the non-performance or delay in the performance of sales contracts due to circumstances beyond its control or a case of force majeure as defined in Article 1218 of the Civil Code, it being expressly stated that are considered as cases of force majeure, in addition to those usually retained by the jurisprudence of French courts: exceptional weather, natural disasters, epidemics, fires and floods, lightning, attacks, disruption or blockage of telecommunications networks, means of transport or postal services including due to strikes, damage caused by viruses for which the security measures available on the market do not allow their eradication, as well as any legal or regulatory obligation or public order imposed by the competent authorities and which would have the effect of substantially modifying these general conditions.
17.5 Rocket WEB cannot be held liable for any error made by any administrative authority or third party service provider in the amounts invoiced on the Website.
17.6 In any event, the liability that may be incurred by Rocket WEB under these terms and conditions is expressly limited to direct damages suffered by the Customer.
18. Intellectual property
The systems, software, structures, infrastructure, databases and content of any kind (text, images, visuals, music, logos, trademarks, databases, etc ...) operated by Rocket WEB within the Site are protected by all intellectual property rights or rights of producers of databases in force. Any disassembly, decompilation, decryption, extraction, reuse, copying and more generally, any act of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the permission of Rocket WEB are strictly prohibited and may be subject to legal action.
19. Personal data
Rocket WEB has a personal data protection policy, the characteristics of which are explained in the document entitled "Charter on the protection of personal data", which the Customer is expressly invited to read.
In the event of a translation of these general terms and conditions into one or more languages, the language of interpretation will be the French language in the event of a contradiction or dispute over the meaning of a term or provision.
21. Applicable law and jurisdiction
The present general conditions are governed by English law.
In the event of a dispute concerning the validity, interpretation and/or execution of these general conditions, the parties agree that the courts of England shall have exclusive jurisdiction to judge, except for imperative procedural rules to the contrary.